Frequently Asked Questions

Sizes

We've just launched the LID brand and currently have one size available, One size fits all (55cm - 58cm). This captures the average head sizes for all genders. We are currently developing a full size range for riders across the world, which we hope to have available in the coming months.

The 4-notch adjustable fit system on the sides of our helmet and velcro adjustment at the rear allow the fit of the helmet to be further tailored to the rider's head. Additionally, our multi-piece design enables the helmet to auto-adjust to different head shapes, whilst providing excellent ventilation.

We will be introducing a kids range soon.

Shipping, Returns & Warranty

Shipping is FREE to the following countries on orders above £85: United Kingdom, United States, Germany, France, Spain, Italy.

The estimated shipping time is 3 to 5 business days. We are unable to ship to Australia & New Zealand at this time.  

We hope you love your LID. but if for any reason you’re not entirely satisfied, it’s super simple to return with our 30 day returns policy.

Within 30 days of receiving your purchase(s), simply send back the items that you want to return and we will replace them or refund the amount you paid for the item. You are responsible for the cost of shipping the item back to us.

Our returns service will allow you to create a return label. you will need a printer to print the return label.

Please click here to start your return. Please note, returns are free only in the UK.

All purchased helmets have a one-year warrantyfrom the date of purchase, unless otherwise stated. Here is our warranty policy.

Safety

Our foldable helmet, plico by LID Helmets, is designed to remove some of the hassle of carrying a bike helmet, but what isn't removed is the safety integrity you’d expect from a traditional bike helmet. Our helmets have achieved safety certification for European (EN1078) and North American (CPSC) testing standards.

There is often a misconception that safety helmets must be a one-piece design in order to absorb an impact and protect the skull. This isn't the case. In fact, many motorcycle helmets are made from strips of EPS (the impact absorbing material which sits closest to the head) at the protective core, covered by a thin, one-piece outer shell.

Each helmet segment in LID's multi-piece design has its own, independent, ability to absorb impact, thereby protecting the rider's skull.

Unless you live in Australia / New Zealand, the safety certification that we’ve achieved will mean we can ship you a LID helmet, providing we are retailing in that country.

In the future, we plan to add Australia & New Zealand to our safety certification roster.

Material

We spent a lot of time researching and finding the right suppliers and manufacturers. After consulting with a University with a globally-leading sports engineering department, we were introduced to our manufacturer, which produces helmets for almost all of the top helmet brands in the world across bicycle, ski / snowboard, motorcycle and equestrian.

We use a full-wrap in-mold process which combines the EPS inner core of the helmet (which absorbs impact) with the outer polycarbonate shell. This produces the highest quality of finishes.

Unlike other helmet brands, we’ve chosen to produce our helmets from recycled EPS. Rather than filling the world’s landfills further, we are working with a leading auto manufacturer in the USA to collect their packaging materials used in transporting delicate auto parts. The polystyrene is compressed and reformulated into pellets that can be expanded to the desired density, creating EPS. This eco-friendly EPS has been strenuously tested against virgin EPS and delivers the same level of safety required by testing standards. It's more costly to produce this way, but we think it’s worth it.

410 grams, which is light-weight in comparison to many other urban design bike helmets on the market. 

Sizing & Fit

Helmets

**Note: Our helmets currently available in one size only (One size fits all 55 - 58 cm), so please take a couple of moments to ensure it is the right size for you before purchasing.**

Find a measuring tape and wrap around your head just above your eyebrows. 

Use our video fit guide & size chart below to help you get the right measurement.

Why do you only have one size?

We've just launched the LID brand and currently have one size available, Unisize (55cm - 58cm). This captures the average head sizes for all genders. We are currently developing a full size range for riders across the world, which we hope to have available in the coming months.

The 4-notch adjustable fit system on the sides of our helmet and velcro adjustment at the rear allow the fit of the helmet to be further tailored to the rider's head. Additionally, our multi-piece design enables the helmet to auto-adjust to different head shapes, whilst providing excellent ventilation.

Beanies

One size fits all.